The tour operator is UVenture (UV LLC, 51, NP Bunkovo, Istrinskiy district, Moscow region, Russia. Registration number 1185053035090). We are the official tour operator in Russia. UVenture is registered in the Federal tourism Agency (Ministry of tourism) - registration number РTO 020682. We also have special insurance for a travel company. By signing the booking form, you agree to the following terms and conditions between UVenture and yourself (participant). UVenture cannot accept a participant without a signed booking form. A reservation is complete for a participant when the participant submits a signed booking form and deposit.
1) Deposit and Payment
For all our tours a deposit of 30% or Full Payment will secure a place on a trip. We will issue you with a booking confirmation and invoice for the outstanding balance, which will be required to be paid in full, no later than 60 days prior to departure.
If you are making a booking for a departure which is less than 60 days away, we will require Full Payment at the time of booking. If the total balance is not received 60 days before the tour start, UVenture reserves the right to cancel the reservation.
We will accept payments direct to our Bank Account. When you have paid the full balance of the tour we will issue a receipt via e-mail.
Paying by Credit or Debit Card.
We do accept Credit and Debit Card payments. All deposits and balance payments can be paid online. Deposit balance payments paid by card are not subject to any surcharge. Online payments is carried out on the Bank's page using secure protocols.
2) Loyalty discount
No points, just straigh discount. Each tour, that you do with us, gets you a 50 EUR discount on all of the tours that you do with us in the future. Applies to riders and passengers on guided tours and self-guided tours of nine or more days. Therefore: 2nd tour: 50 EUR discount, 3rd tour, 100 EUR discount etc.
3) Tours and Tours guides
UVenture arranges motorcycle tours, provides motorcycles as part of the tour package and is responsible for providing the services (tour guiding, accommodation, fuel, vehicle insurance, arranging tickets to national parks, museums and other sights as listed in tour description) according to the local standards.
Every participant in UVenture is required to accept and sign a Tour Agreement and Liability Release Waiver before the tour begins. UVenture cannot accept a tour participant without these signed forms. Our agents can provide a copy of these forms upon request.
Your Tour Guides are there to assist you while on tour and will do their best to ensure that every participant gets the most out of your UVenture tour experience. It is extremely important for all riders to listen carefully to the Tour Guide's safety and travel instructions each morning to help ensure the best possible group riding conditions. Should you desire to travel independent of the group for any
length of time, the Tour Guides can assist you in planning a suitable route. While we will do our very best to provide the services we describe, we also reserve the right to make changes to our advertised tours/prices/itineraries when considered appropriate. Such changes can include, but are not limited to, Accommodation problems, Industrial Action, Acts of God, etc. We do not assume responsibility or liability for any resulting losses, expenses or inconvenience to the participant. We are not responsible for any delays to your journey, prior to you joining the trip at our departure point. It will be your responsibility to make and pay for any alternative arrangements for travel and accommodation.
4) Risk and Responsibility
Your participation in a trip is entirely at your own risk. We are NOT responsible or liable for any injuries you may suffer, fatal or otherwise. Also, we are NOT responsible for any loss or damage to your property, including your motorcycle, irrespective of how any damage may have been caused. It is agreed and understood that the Owners, Operators and Agents of this tour including UVenture are not the guardians of the participant's safety and they cannot be held liable in any way for any occurrence in connection with any activity in connection with the tour which might result in injury, death or other damage to the participant, his property, his family, or heirs. UVenture is not responsible for any damage caused to third parties due to the participant's activities during the tour. The liability of UVenture is limited to a total the tour price irrespective of the title/claim.
On your own motorcycle:
It is your responsibility to ensure that your motorcycle is in a roadworthy condition for the tour you are going to undertake. Tyres and brake pads should be checked and they should have enough wear left to complete the tour and any onward journey you need to make. You must bring the appropriate documentation relating to your motorcycle with you. The local police do perform stop checks and you will be expected to provide the following documentation:
- Ownership document
- Drivers license
- Certificate of insurance
On our motorcycle:
UVenture provides motorcycles as part of the tour package. The pictures of the motorcycles in literature or on this website do not always represent the exact version of the motorcycles provided. Please email or call if you need specific or customization information on exact motorcycle versions. UVenture reserves the right to substitute a motorcycle confirmed to a participant, but will make every effort to contact the participant prior to any substitution. Most participants ride the motorcycle that is confirmed
for them. However, certain uncontrollable situations (such as mechanical problems, damage or theft) may require a substitution.
A security deposit of 1000 – 2000 EUR, depending on the model of motorcycle, must be paid to Uventure at the beginning of the motorcycle rental period. The deposit will be held until the undamaged motorcycle is returned in acceptable condition. The deposit will be refunded at that time. All motorcycles are insured with a Third party liability insurance and Comprehensive vehicle insurance. The rental period is not interrupted due to damage to the motorcycle or the inability of the participant to ride the motorcycle. During the rental period, Uventure is not obligated to replace a damaged motorcycle.
All our motorcycles are insured with a Third party liability insurance and Comprehensive vehicle insurance. UVenture recommends that participants take out adequate travel, health and accident insurance as well as trip cancellation insurance.
If we cancel a trip, you will receive a full refund.
If you cancel your booking after confirmation, UVenture reserves the right to withhold the deposit/tour charge in part for costs incurred. Cancellation fee is as follows: