Terms & Conditions

Date: 15/03/2022

By signing the booking form, you agree to the following terms and conditions between UVENTURE (UVENTURE LLC) and yourself (participant).

1) Deposit and Payment
For all our tours a deposit of 20% will secure a place on a trip. To participate in a tour in Vietnam/Thailand/South America/Cuba, a deposit of 20% of the tour and 50% of the cost of renting a motorcycle is required.

You can pay the remaining amount for the tour (balance payment) in cash on the 1st day of the tour upon receipt of the motorcycle. Also we accept payments direct to our Bank Account no later than 15 days before the start of the tour.

The balance payment for the tour in South America (Chile&Argentina), in South Africa&Namibia, in Cuba, in Russia (Trans-Siberian Marathon) must be done by bank transfer no later than 60 days before the start of the tour.

The second 30% advance payment for the 4x4 tour in South Africa&Namibia must be done by bank transfer no later than 60 days before the start of the tour.

2) Loyalty discount
No points, just straight discount. Each tour, that you do with us, gets you a 50 EUR discount on all of the tours that you do with us in the future. Applies to riders and passengers on guided tours and self-guided tours of nine or more days. Therefore: 2nd tour: 50 EUR discount, 3rd tour, 100 EUR discount etc.

3) Tours and Tours guides
UVenture arranges motorcycle tours, provides motorcycles as part of the tour package and is responsible for providing the services (tour guiding, accommodation, fuel, vehicle insurance, arranging tickets to national parks, museums and other sights as listed in tour description) according to the local standards.

Every participant in UVenture is required to accept and sign a Tour Agreement and Liability Release Waiver before the tour begins. UVenture cannot accept a tour participant without these signed forms. Our agents can provide a copy of these forms upon request.
Your Tour Guides are there to assist you while on tour and will do their best to ensure that every participant gets the most out of your UVenture tour experience. It is extremely important for all riders to listen carefully to the Tour Guide's safety and travel instructions each morning to help ensure the best possible group riding conditions. Should you desire to travel independent of the group for any
length of time, the Tour Guides can assist you in planning a suitable route. While we will do our very best to provide the services we describe, we also reserve the right to make changes to our advertised tours/prices/itineraries when considered appropriate. Such changes can include, but are not limited to, Accommodation problems, Industrial Action, Acts of God, etc. We do not assume responsibility or liability for any resulting losses, expenses or inconvenience to the participant. We are not responsible for any delays to your journey, prior to you joining the trip at our departure point. It will be your responsibility to make and pay for any alternative arrangements for travel and accommodation.

4) Risk and Responsibility
Your participation in a trip is entirely at your own risk. We are NOT responsible or liable for any injuries you may suffer, fatal or otherwise. Also, we are NOT responsible for any loss or damage to your property, including your motorcycle, irrespective of how any damage may have been caused. It is agreed and understood that the Owners, Operators and Agents of this tour including UVenture are not the guardians of the participant's safety and they cannot be held liable in any way for any occurrence in connection with any activity in connection with the tour which might result in injury, death or other damage to the participant, his property, his family, or heirs. UVenture is not responsible for any damage caused to third parties due to the participant's activities during the tour. The liability of UVenture is limited to a total the tour price irrespective of the title/claim.

5) Motorcycles:
On your own motorcycle:
It is your responsibility to ensure that your motorcycle is in a roadworthy condition for the tour you are going to undertake. Tyres and brake pads should be checked and they should have enough wear left to complete the tour and any onward journey you need to make. You must bring the appropriate documentation relating to your motorcycle with you. The local police do perform stop checks and you will be expected to provide the following documentation:
- Ownership document
- Drivers license
- Certificate of insurance
- Passport

On our motorcycle:
UVenture provides motorcycles as part of the tour package. The pictures of the motorcycles in literature or on this website do not always represent the exact version of the motorcycles provided. Please email or call if you need specific or customization information on exact motorcycle versions. UVenture reserves the right to substitute a motorcycle confirmed to a participant, but will make every effort to contact the participant prior to any substitution. Most participants ride the motorcycle that is confirmed
for them. However, certain uncontrollable situations (such as mechanical problems, damage or theft) may require a substitution.
A refundable security deposit of 1500 USD or EUR must be paid to Uventure at the beginning of the motorcycle rental period. The deposit will be held until the undamaged motorcycle is returned in acceptable condition. The deposit will be refunded at that time. All motorcycles are insured with a Third party liability insurance. The rental period is not interrupted due to damage to the motorcycle or the inability of the participant to ride the motorcycle. During the rental period, Uventure is not obligated to replace a damaged motorcycle.

6) Insurances
All our motorcycles are insured with a Third party liability insurance and Comprehensive vehicle insurance. UVenture recommends that participants take out adequate travel, health and accident insurance as well as trip cancellation insurance.

7) Cancellations
If we cancel a trip, you will receive a full refund.
If you cancel your booking, UVenture reserves the right to withhold the deposit (20% of the tour price) for the tour to cover the costs incurred; for tours in Vietnam/Thailand/Cuba/South America, UVenture reserves the right to withhold an advance payment (20% of the tour price and 50% of the motorcycle rental price) to cover the costs incurred.

Cancellation rules for the South America, Cuba, Russia (Trans-Siberian marathon) tours at the initiative of the participant after full payment of the tour:
If the participant has notified about the cancellation more than 60 days in advance, 80% of the amount paid will be refunded.
If the participant has notified about the cancellation more than 45 days in advance, 40% of the amount paid will be refunded.
If the participant has notified about the cancellation more than 30 days in advance, 25% of the amount paid will be refunded.
If the participant has notified about the cancellation less than 30 days in advance, the payment will not be refunded.

Cancellation rules for the South Africa&Namibia 4x4 tour at the initiative of the participant after 50% prepayment of the tour:
If the participant has notified about the cancellation more than 60 days in advance, then 30% of the tour price will be refunded.
If the participant has notified about the cancellation less than 60 days in advance, the 50% prepayment will not be refunded.

UVenture strongly recommends that you take out insurance in case of cancellation of the trip at the time of full payment or 50% prepayment of the tour. This insurance will allow you to get a full refund of the cost of the tour, if suddenly you have to cancel the tour too late, when the booking is already irrevocable.

Trip cancellation insurance is strongly recommended!

UVenture is not required to make refunds once the tour commences, regardless of the reason for the participant's inability to complete his tour. No exception to this policy can be made for any reason.

8) Visa and Participant's identity
The Participant is responsible for complying with passport and visa regulations and takes responsibility for consequences resulting from non-compliance. We will assist you in visa issues (e.g. sending a letter of invitation), but we cannot arrange them for you.
A change in the identity of the Participant is possible if the replacing person meets all conditions regarding the participation and can be completed if the booking party's obligations under the travel contract remain effective if it assigns all or single claims under this contract to a third party. UVenture must be informed about the transfer within 15 days before the departure date.

9) Rental requirements
- 23 years of age or older
- Valid motorcycle operator's license
- Minimum of two year of riding experience on heavyweight motorcycles
The original needs to be shown at the beginning of the tour.

10) Safety gear
Participation in all our programs is only possible with a complete motorcycle riders safety gear. This
contains at least:
- Helmet
- Riders gear with protection at knees, elbows, shoulders and back
- Motorcycle boots
- Gloves
Rental of safety gear is possible in some countries upon request.

11) Your responsibility to yourself and other tour members.
You are expected to ride in a courteous manner, in respect of other road users, and especially the other members of the tour. This is a group event and as such you, as a member of the group, have some responsibility towards other group members. If you look after them they will look after you. On our tours and in the true spirit of motorcycling there is no room for selfish actions. We expect you to ride safely at all times, and it is your responsibility to be individually aware of the prevailing speed limits, road signs and rules of the road etc for the particular country you are travelling in.

12) Miscellaneous

The prices of tours indicated on the website are valid for groups of four riders inclusive. In case of a shortage of the group, UVenture has the right to cancel the tour, postpone the tour dates, or offer participants to make an additional payment to compensate for the guide's expenses.

If the participant does not comply with traffic laws, UVenture reserves the right to revoke this contract and remove the participant's rental motorcycle. A participant is responsible for all traffic tickets received during the tour. A service charge will apply for all unpaid tickets. Participants agree to not cause any damage to natural surrounding or third parties through their actions while riding their motorcycles. In the event a participant repeatedly ignores rules or causes others to feel threatened by their actions, UVenture reserves the right to revoke this contract and remove the participant's rental motorcycle. Every participant needs a valid motorcycle license to take part in the tour. The participant is responsible for complying with passport and visa regulations and takes responsibility for consequences resulting from non-compliance.

A participant is fully aware of the risks and dangers involved in outdoor activities like swimming, white water rafting, rock climbing or any other activity potentially suggested as a supplemental activity to the tour and accepts full liability.

Photos and videos produced by UVenture are the property of UVenture. The copyrights rest with UVenture. UVenture can use all such material for advertising and marketing purposes, including images in which participants can be recognized, without any charge from the participant. Participants who submit photos to UVenture agree to allow the use of such photos by UVenture for advertising and marketing purposes.

UVenture attempts to schedule its tours at a time when the weather is pleasant for motorcycling. Many tours pass through areas where weather conditions can change. UVenture is not liable for unpleasant weather conditions and no refunds will be made for such conditions. Please be sure to let us know about any special dietary requirements.

13) Storage and Baggage
UVenture will provide storage for client additional luggage at the pick-up location while on tour.
UVenture is not responsible for lost or stolen items.
UVenture assumes no responsibility for loss, damage, or delay in delivering baggage to tour participants.
Baggage insurance is recommended.

14) Company details:

Company Name: UVENTURE LLC
Registration number: 0317672586
Company Address: So 1 Duong 36, Phuong An Phu, Thanh pho Thu Duc, Thanh pho Ho Chi Minh, Vietnam

Address in Turkey: Teomanpaşa, 2223. Sk., 07260 Kepez/Antalya, Turkey
Address in RF: 51, NP Bunkovo, Istrinskiy district, Moscow region
Address in Georgia: Nutsubidze Plato 5mkr, Tbilisi, Georgia

Bank: BIDV JSC
Country: Vietnam
Account number: 14410370009416
BIC/SWIFT-code: BIDVVNVX



Bank: JSC Credo Bank
Country: Georgia
Account number: GE91CD0360000027500072
Client name: Yury Kalika
Bank code: JSCRGE22

Bank: DENIZBANK A.S.
Country: Turkey
Account number: TR670013400002100109900002
Client name: Yury Kalika
Bank code: DENITRIS XXX

Bank: TURKIYE CUMHURIYETI ZIRAAT BANKASI A.S.
Country: Turkey
Account number: TR280001009010519542105002
Client name: Erhan Unal
Bank code: TCZBTR2AXXX

Here you can read the Terms&Conditions, which were valid until 15/03/2022: www.uventure.tours/terms2021

Here you can read the Terms&Conditions, which were valid until 15/02/2021: www.uventure.tours/terms2020